If you are a IT and Project Management professional, it is highly relevant; if not you can still benefit by reading this. Successful professionals invariably differentiate themselves because of "soft skills". What is a soft skill ? Wikipedia says "Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.[1] Soft skills complement hard skills (part of a person's IQ), which are the occupational requirements of a job and many other activities." .
For further reading go to 7 Must Have Soft Skills - Part One
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